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by Justin Gottlieb Tuesday, October 05, 2010 03:42 PM

Companies need to spend more time and effort incorporating social networks' proprietary tools and access to a vast pool of consumers into their websites. With the creation of Facebook Connect, members are able to "connect" with friends through other channels allowing users to identify their likes and interests on and off the social networking site. For example, the movie review website Rotten Tomatoes incorporated the Facebook Connect application into their website, allowing members to identify what movies their friends like. Perhaps it is not the number of "likes" that persuade shoppers to fan a brand, but simply a friend's decision to follow that brand.

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According to our Social Media Research Service, S-Net, 34 percent of automobile purchasers and 30 percent of appliance shoppers say they follow brands because their friends are fans. Making that slight commitment to fan or follow a company is also likely to generate sales with just under 50 percent of electronics and home furnishing shoppers saying they purchase more from the brands they are fans of than any other company. Additionally, a quarter of apparel purchasers say that since becoming a fan of a brand, they make more purchases than they used to.

Integrating social media tools within overall marketing strategies allows for instant personalization. It provides users with more relevant information, and can generate infinite word-of-mouth buzz. Social networkers are interested in hearing their friends' recommendations, and by incorporating Facebook Connect into company websites shoppers no longer have to visit social media outlets to view their friends' interests. Perhaps it is time you consider making Facebook Connect part of your marketing initiative.

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S-Net: The Impact of Social Media

S-Net is a semiannual report conducted by ROI Research sponsored by Performics. The reports highlight behaviors of 3,000 social media users across 11 different verticals including apparel, appliances, automobiles, CPG, electronics, entertainment, financial services, healthcare/ pharmaceuticals, home furnishings, telecommunications and travel.

Social networks are changing the way consumers behave, resulting in new opportunities for companies and brands. ROI Research conducts the semiannual reports to better understand how marketers can take advantage of emerging opportunities in the social media space by determining how various segments of consumers use social networks in their daily lives, specifically with regard to the purchase process for different types of products, and in relation to other media channels.

"S-Net: The Impact of Social Media" uses a 30 minute online survey, where respondents must access at least one social networking site regularly. The samples are screened to represent the general online population. For more information please contact Scott Haiges at haiges@roiresearch.com.

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